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Support

Get support for your product

Our support team is ready to assist you with technical questions, troubleshooting and product-related support.

Whether you are working with a dynamx™ flow control valve or an energetx™ field device, we are here to help you find the right solution.

Submit a support request

Select the product category below and submit your support request.

dynamx™ flow control valves

Intelligent, dynamic control valves that automatically regulate flow in HVAC systems.

energetx™ HVAC field devices

Control valves, actuators, butterfly valves, terminal unit controls sensors and security.

Report a product security vulnerability or incident

Secure compliance intake for certified installers, distributors, and partners to report product vulnerabilities or active security exploits.

How to read the product code

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dynamx™ patent numbers

European patent: 

No. 2307938
No. 3812870
No. 4177697 


United States patent:  

No. 9823666  

Chinese patent: 

No. ZL200880130728.9 

Registered community design RCD:  

No. 001167076-0001
No. 004030633-0001
No. 004030633-0002

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